Legalify Privacy Policy

Effective Date: April 14, 2026
Last Updated: April 14, 2026

This Privacy Policy explains how Legalify Inc., operating Legalify.ca ("Legalify", "we", "us", or "our"), collects, uses, discloses, stores, safeguards, and otherwise handles personal information in connection with our website, platform, forms, bookings, communications, document workflows, and related services (collectively, the "Services").

By using the Services or providing personal information to us, you acknowledge this Privacy Policy.

1. Scope

This Privacy Policy applies to personal information collected, used, disclosed, or stored by Legalify in the course of commercial activities in Canada.

Depending on your location and the circumstances, Legalify may be subject to federal privacy law and/or provincial private-sector privacy law, including in Alberta, British Columbia, and Quebec.

2. Accountability and Privacy Officer

Legalify is responsible for personal information under its control.

Privacy Officer
Legalify Inc.
Email: info@legalify.ca

The Privacy Officer is responsible for overseeing Legalify's privacy compliance program, including policies, practices, complaint handling, breach response, vendor oversight, safeguards, and internal governance.

3. What Is Personal Information?

In this Privacy Policy, "personal information" generally means information about an identifiable individual, subject to applicable law.

Depending on the Service, personal information may include information that is sensitive, such as legal matter details, financial information, family information, employment information, government-issued identifiers, or other information that requires a higher level of protection.

4. What Personal Information We Collect

Depending on how you interact with Legalify, we may collect the following categories of personal information.

4.1 Information you provide directly

This may include:

full name;
email address;
mailing or billing address;
telephone number;
account credentials;
company or organization details;
booking and appointment details;
information in intake forms, questionnaires, and legal matter descriptions;
uploaded documents, contracts, forms, IDs, and attachments;
communications with Legalify or through the Platform;
payment, order, invoicing, and transaction information; and
any other information you choose to provide.

4.2 Information collected automatically

When you use the Services, we may automatically collect technical and usage information, such as:

IP address;
browser type;
device type and identifiers;
operating system;
pages viewed;
clicks and session activity;
approximate geolocation inferred from IP address;
referring URLs;
date and time of access; and
logs, diagnostics, and error data.

4.3 Information from third parties

We may receive information from third parties, including:

payment processors;
fraud-prevention providers;
analytics providers;
identity-verification providers;
customer-support software providers;
independent professionals you ask us to connect with; and
public or regulator-maintained sources where relevant to credential, identity, or compliance checks.

5. How We Collect Personal Information

We collect personal information:

directly from you;
from your use of the Site and Platform;
from cookies and similar technologies;
from third-party providers that support the Services; and
from other persons where you authorize them to act on your behalf or provide information for your matter.

If you provide information about another person, you represent that you have the authority or consent necessary to do so.

6. Why We Use Personal Information

We may collect, use, and disclose personal information for the following purposes:

to provide, operate, maintain, and improve the Services;
to create and manage user accounts;
to generate, store, edit, and deliver Documents or outputs you request;
to facilitate bookings, introductions, consultations, messaging, or communications you request;
to process payments, refunds, and transaction records;
to verify identity and prevent fraud, abuse, and unauthorized access;
to respond to inquiries and provide customer support;
to personalize your experience and improve usability;
to analyze usage, troubleshoot issues, test features, and maintain performance;
to send transactional, administrative, service-related, security, and policy communications;
to send newsletters, updates, or promotional messages where permitted by law or with consent;
to enforce agreements and protect Legalify, users, and the public; and
to comply with legal, regulatory, tax, accounting, insurance, audit, and record-keeping obligations.

7. Consent

Legalify collects, uses, and discloses personal information with your consent unless otherwise permitted or required by law.

Consent may be:

express, such as when you check a box, submit a form, upload information, or agree to terms; or
implied, where permitted by law and appropriate to the circumstances.

You may withdraw consent for certain uses of personal information by contacting info@legalify.ca, subject to legal or contractual restrictions and reasonable notice.

Withdrawing consent may limit or prevent our ability to provide some or all Services.

8. Cookies and Similar Technologies

Legalify may use cookies, pixels, tags, scripts, local storage, and similar technologies to:

remember settings and preferences;
keep users signed in;
support security and fraud prevention;
understand site and platform usage;
improve performance and reliability;
personalize content; and
measure communications and marketing performance.

Where required by law, Legalify will seek appropriate consent for non-essential technologies.

You can often manage cookies through your browser settings, but disabling cookies may affect functionality.

9. AI-Assisted and Automated Processing

Some Legalify features may use automation, machine learning, or AI-assisted systems to:

generate or structure documents;
summarize or classify content;
route requests;
support customer service;
detect abuse or fraud; or
improve workflows and user experience.

These tools may process personal information you submit to the Services.

Legalify does not rely solely on automated processing to make legally significant decisions about you without the notice or protections required by applicable law.

10. How We Share Personal Information

Legalify does not sell personal information.

We may disclose personal information to the following categories of recipients.

10.1 Service providers

We may share information with third-party providers that support the Services, including providers of:

cloud hosting and storage;
payment processing;
analytics;
customer support;
communications delivery;
scheduling or video platforms;
identity verification;
cybersecurity and fraud prevention; and
document, search, or workflow automation.

10.2 Independent professionals or providers you choose

If you request that Legalify connect you with an independent lawyer, paralegal, notary, mediator, or other provider, we may disclose the information reasonably necessary to facilitate that request.

10.3 Corporate transactions

We may disclose information in connection with an actual or proposed merger, financing, acquisition, restructuring, sale of assets, or similar transaction, subject to appropriate safeguards.

10.4 Legal, regulatory, and protective disclosures

We may disclose information where required or permitted by law, including to courts, regulators, law enforcement, insurers, auditors, tax authorities, or other authorized bodies, or where reasonably necessary to protect rights, safety, property, or the integrity of the Services.

11. Cross-Border Processing and Storage

Legalify and its service providers may process or store personal information outside your province, territory, or Canada.

When that happens, personal information may be subject to the laws of the jurisdiction where it is processed or stored and may be accessible to foreign courts, law-enforcement authorities, or governments in accordance with those laws.

Where required, Legalify uses contractual and organizational safeguards designed to protect personal information handled by service providers.

12. Retention

Legalify retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

provide the Services;
maintain account and transaction records;
comply with legal, tax, accounting, insurance, audit, and regulatory obligations;
resolve disputes; and
enforce agreements.

When personal information is no longer required, Legalify will delete, anonymize, or securely destroy it, subject to legal retention obligations.

13. Safeguards

Legalify uses administrative, technical, and physical safeguards appropriate to the sensitivity of the information under our control. These may include:

encryption in transit and, where appropriate, at rest;
authentication and access controls;
secure hosting and vendor screening;
logging and monitoring;
confidentiality obligations for staff and contractors; and
policies and procedures for privacy and security management.

No method of transmission or storage is completely secure, and Legalify cannot guarantee absolute security.

14. Your Rights and Choices

Subject to applicable law, you may have the right to:

request access to personal information we hold about you;
request correction of inaccurate or incomplete information;
withdraw consent for certain uses;
request deletion of certain information, subject to retention obligations;
opt out of promotional communications;
ask about cross-border handling of your information;
ask for information about automated processing where required by law;
request your computerized personal information in a structured, commonly used technological format where required by law; and
complain about Legalify's privacy practices.

We may need to verify your identity before responding.

15. Marketing Communications

Where permitted by law or where you have consented, Legalify may send newsletters, updates, offers, or other commercial electronic messages.

You may unsubscribe from promotional messages at any time by:

using the unsubscribe link in the message; or
contacting marketing@legalify.ca.

Unsubscribing from marketing messages does not stop service, account, security, legal, or transactional communications.

16. Confidentiality Incidents and Breach Response

If Legalify becomes aware of a breach of security safeguards or confidentiality incident involving personal information under our control, Legalify will take steps required by applicable law. Those steps may include:

containment and investigation;
risk assessment;
notice to affected individuals;
notice to regulators or commissioners where required; and
creation and retention of incident records where required.

17. Minors

The Services are not directed to children. Legalify does not knowingly collect personal information from individuals below the age of majority for the relevant legal context without appropriate authority or consent where required by law.

18. Third-Party Sites and Services

The Services may contain links to third-party sites or services. This Privacy Policy does not apply to third-party privacy practices. You should review the privacy policies of those third parties separately.

19. Quebec Users and Language

If Legalify collects personal information through technological means from Quebec users, a French version of this Privacy Policy should be made available where required by law.

Where this Policy is presented in English to a Quebec consumer together with a French version, the French version should be made available at least as prominently as required by law.

20. Changes to This Privacy Policy

Legalify may update this Privacy Policy from time to time by posting a revised version with a new "Last Updated" date. Your continued use of the Services after the effective date of the revised version signifies acknowledgement of the updated Privacy Policy.

21. Contact

For access requests, correction requests, consent withdrawals, complaints, or other privacy matters, contact:

Privacy Officer
Legalify Inc.
Email: info@legalify.ca